FAQ

What types of products do you offer?

At Quotes.fits, we provide a curated selection of stylish and sustainable apparel. Our focus is on creating clothing that is both fashionable and environmentally responsible, utilizing recycled materials and ethical manufacturing practices.

How do you ensure your products are sustainable?

We are committed to sustainability by sourcing recycled materials and adhering to ethical manufacturing practices. This approach not only reduces waste but also promotes social responsibility within the fashion industry.

What is your return policy?

Items may be returned within 14 days of delivery, provided they are unused, unwashed, and in their original condition with all tags attached. Certain items, such as gift cards and final sale products, are non-returnable. For more detailed information, please refer to our Returns & Refund Policy.

How can I contact customer support?

You can reach our customer support team via email at support@quotesfits.com. We strive to respond to all inquiries within 24 hours, whether you have questions about your order, returns, or general inquiries.

What should I do if I receive a damaged or defective item?

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at support@quotesfits.com. Provide photos of the issue, and we will arrange for a replacement or full refund at no extra cost to you.

Are international returns accepted?

Yes, we accept international returns; however, customers are responsible for return shipping costs and any applicable duties or taxes. Refunds for international returns will be processed for the item value only, excluding initial shipping fees, duties, and taxes.

How long does it take to process refunds?

Once we receive your returned item, our team will inspect it and notify you about the status of your refund via email. Approved refunds are typically processed to the original payment method within 5-10 business days, depending on your bank's policies.

How can I stay updated on your latest products and promotions?

To stay informed about our latest offerings and promotions, follow us on social media platforms such as Instagram, Facebook, and TikTok. You can find us at @quotes.fits on these platforms.